Use Cases and Testimonials
With over 100 solutions successfully deployed and 30 years of experience crafting tailored systems for diverse businesses and practices, our clients often say it feels like we can read their minds.
Use Case 1:
Revolutionizing Tissue Management at a Leading Biobank
A biobank serving multiple research institutions struggled with outdated manual inventory processes, which led to misplaced tissue samples and operational inefficiencies. After adopting SYNAP’s inventory and logistics system, the biobank achieved a 25% improvement in inventory accuracy and a 40% reduction in sample processing and distribution time. This resulted in faster processing time for new tissue entry, better communication between research nodes, and fewer errors in handling precious samples.
Use Case 2:
Supporting Breakthrough Neurological Research
A leading neurological research facility implemented SYNAP to manage the complex processes of tissue analysis and storage. With over 95,000 samples in its collection, the facility needed a solution to upgrade its outdated handwritten storage methods to a digital system. SYNAP’s platform provided several key benefits:
• Barcoding for Sample Integrity: Ensured accurate tracking and preservation of samples.
• Detailed Tracking: Allowed comprehensive monitoring of samples at every step.
• Bulk Processing: Streamlined the handling of large quantities of samples.
• Real-Time Monitoring and Retrieval: Enabled efficient access and management of samples.
SYNAP’s robust features significantly enhanced the facility’s operational efficiency and research capabilities.
Our Clients Have Spoken…
Over the years, we’ve worked hard to consistently exceed expectations.
You might say our dedication has paid off—but don’t just take our word for it!
“SYNAP’s software has been a game-changer for our research. The efficiency and accuracy in managing our tissue samples have vastly improved, allowing us to focus more on the research rather than operational headaches.”

“The precision and support we’ve received from SYNAP are outstanding. Their system seamlessly integrates with our existing workflow, and the team has been responsive and helpful every step of the way.”

“SYNAP has been supporting our internal business management system for over six years. They have expanded our system to include integration with many other critical systems, such as SalesForce, Volusion, and QuickBooks, among a huge list of other improvements, too numerous to list. They are an incredible team of highly resourceful engineers with a remarkable sense of business know-how. They seem to always know what we need and what would make a big difference in our company.
I highly recommend them for any business. They have helped us grow our business and take care of all our FileMaker support needs.”

“SYNAP has helped us develop custom online e-commerce solutions for our top clients, Lancôme and Safilo. They have designed elegant and simple solutions that work. They have enabled us to provide services to these customers that have helped us grow our company. I can rely on them to deliver spectacular products and invent new ways for us to service our customers.”

“Implementing SYNAP in our research institution was one of the best decisions we made. The streamlined inventory tracking and sample distribution system has saved us countless hours and helped eliminate human errors.”
